Privacy Policy

This Privacy Policy describes how Idlistack by T4GC ("Idlistack by T4GC", "we", "our", or "us") collects, uses, stores, shares, and protects information when you access or use the Idlistack by T4GC platform, website, applications, services, and related systems.

Idlistack by T4GC is operated by T4G Tech4good Labs LLP, having its registered office at:

98/13, Wheeler Road Extension, Near Basha Store, Cooke Town, Bangalore 560005

By accessing or using Idlistack by T4GC, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with this Policy.

This Privacy Policy should be read together with the Idlistack by T4GC Terms & Conditions and any other policies, notices, or agreements that may apply to your use of the platform.

1. Compliance With Applicable Laws

Idlistack by T4GC aims to handle personal information in accordance with applicable Indian laws and regulations, including relevant privacy and data protection requirements where applicable.

Customers are also responsible for ensuring that their use of the platform complies with all applicable laws and regulations.

2. About Idlistack by T4GC

Idlistack by T4GC is operated by T4G Tech4good Labs LLP under the T4G Tech4good Labs LLP ecosystem.

Business Address

98/13, Wheeler Road Extension, Near Basha Store, Cooke Town, Bangalore 560005

Privacy Contact

3. Information We Collect

We collect only such information as is reasonably necessary to provide, maintain, secure, improve, and support the IdliStack by T4GC platform and related services.

Personal Information

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Organization information
  • Billing and account-related information
  • Information provided during support requests or communications

Non-Personal Information

Non-personal information may include:

  • Platform usage, performance, and analytics information
  • Browser and device information
  • IP address
  • Session and login information
  • Other technical information generated through use of the platform

How We Use Collected Information

We use the information we collect solely for legitimate business purposes, including to:

  • Provide, operate, and maintain the platform and related services
  • Manage customer accounts
  • Process payments and billing
  • Provide customer support
  • Maintain the security, integrity, and reliability of the platform
  • Improve platform functionality, performance, and user experience
  • Prevent fraud, abuse, unauthorized access, or misuse of the platform
  • Monitor service performance and troubleshoot technical issues
  • Comply with applicable legal, regulatory, and contractual obligations and to prevent abuse

We do not sell customer data.

4. Authentication, Backups & Security

IdliStack by T4GC supports secure authentication systems, including optional third-party sign-in methods and additional account security features where available.

Passwords used for authentication are securely managed and are never stored in plain text.

We maintain backup and recovery systems intended to support platform reliability, data resilience, and operational continuity.

We apply industry-appropriate technical and organizational security measures designed to help protect customer information, platform systems, and service availability.

While we continually work to safeguard our platform and customer data, no cloud platform, software system, or internet-connected service can be guaranteed to be completely secure. By using the platform, customers acknowledge and accept the inherent risks associated with internet-based services and cloud infrastructure.

6. Customer Applications & Data

Customers retain ownership of their:

  • Applications
  • Hosted content
  • Databases
  • Uploaded data

Idlistack by T4GC does not claim ownership over customer-hosted content.

Access to customer data is limited to situations reasonably necessary for:

  • Technical support
  • Operational maintenance
  • Security purposes
  • Abuse investigations
  • Legal compliance

7. Payments & Billing

Payments for Idlistack by T4GC services are processed through secure trusted third-party payment providers.

By making a payment through the platform, customers acknowledge and agree that payment transactions may be subject to the terms, conditions, privacy policies, and processing requirements of the applicable payment provider.

Idlistack by T4GC does not directly store complete payment card information, banking credentials, or other sensitive payment instrument data.

Billing and transaction-related information may be retained for:

  • Accounting
  • Compliance
  • Fraud prevention
  • Operational purposes
  • Provision of platform services

Customers are encouraged to review the policies and terms of any payment provider used to complete transactions on the platform.

9. Security Incidents

If Idlistack by T4GC becomes aware of a significant security incident affecting customer information, we may take reasonable steps at our best ability to:

  • Investigate the incident
  • Mitigate its impact
  • Notify affected customers where appropriate and legally required

10. Analytics & Cookies

Idlistack by T4GC may use analytics and usage measurement tools to help improve:

  • Platform functionality
  • Reliability
  • Customer support
  • Service performance
  • User experience

Cookies and similar technologies may be used for:

  • Authentication
  • Security
  • Analytics
  • Core platform functionality

Customers may opt out of marketing communications at any time.

Service-related, billing-related, security-related, or account-related communications may still be sent where necessary, while you are an active user.

Marketing communications are sent only to customers who choose to receive them.

11. Third-Party Services

Idlistack by T4GC may work with trusted third-party service providers for services related to:

  • Infrastructure
  • Hosting
  • Authentication
  • Analytics
  • Payments
  • Communications
  • Monitoring
  • Operational support

Information may be shared with such providers only where reasonably necessary for:

  • Platform operations
  • Service delivery
  • Security
  • Support
  • Legal compliance
  • Payment processing

Use of third-party services may also be governed by their own privacy policies and terms.

12. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide platform services
  • Maintain customer accounts
  • Comply with legal obligations
  • Resolve disputes
  • Protect platform security
  • Enforce agreements

Deleted account information and associated customer data may be retained for up to 90 days following account deletion, suspension, or termination, unless a longer retention period is required for legal, security, compliance, or operational reasons.

Operational logs and security-related records may also be retained for a limited period for:

  • Security
  • Debugging
  • Abuse prevention
  • Compliance

13. Customer Rights

Subject to applicable law and operational requirements, customers may:

  • Access their personal information
  • Request correction of inaccurate or incomplete information
  • Request export of eligible account-related data
  • Request deletion of personal information
  • Withdraw consent where processing is based on consent

14. International Data Processing

Idlistack by T4GC primarily stores and processes customer information within India.

Where third-party services are used, limited information may be processed in accordance with their operational requirements and applicable laws.

15. Children's Privacy

Idlistack by T4GC services are intended only for individuals who are at least 18 years old.

We do not knowingly collect personal information from children.

16. Responsible Use of AI

IdliStack develops and deploys AI and data systems in support of community-led data ownership.

AI components are used where they enable outcomes that are not otherwise achievable at the required scale, including community self service dashboards, voice and local language access for underserved users, large-scale digitisation of offline records, dataset standardisation and summarisation of large information volumes into decision ready indicators.

For models we train, we:

  • Evaluate training data for representativeness and quality
  • Test outputs across user groups and contexts
  • Design intentionally for local context

Human insight is incorporated at every stage:

  • Humans remain in the loop across our design and deployment practices, particularly where data collection or interpretation is involved, and where outputs inform decisions affecting people
  • Outreach and communication programs are used to involve a broader set of participants in the governance of our data systems, which in turn informs our bias mitigation practices

We take extra care in sourcing the right models:

  • We prefer small, local, open-sourced models. Where a use case exceeds their capability, we consider third-party AI providers.
  • Participants in outreach programs may use readily available third-party tools and are scoped to public, non-sensitive data until onboarded onto IdliStack-managed systems.
  • Power consumption is tracked alongside other operational metrics and optimised explicitly.

17. Changes to This Privacy Policy

Idlistack by T4GC may update or modify this Privacy Policy from time to time.

Updated versions become effective upon publication unless otherwise stated.

Continued use of the platform after updates become effective constitutes acceptance of the revised Privacy Policy.

18. Contact Information

For privacy-related questions or requests:

T4G Tech4good Labs LLP

98/13, Wheeler Road Extension, Near Basha Store, Cooke Town, Bangalore 560005

Email

19. Consent

By creating an account or using Idlistack by T4GC, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

Last Updated: July 16, 2026